Shipping carrier is PostNL. Carrier prices apply and are subject to changes without notice. Shipping costs include packaging and handling of the order.
Easy and Simple Returns
We want you to be satisfied & delighted every time you shop with us. Yet, it may happen that an item does not meet your expectations and we realize that on occasion you may want to return it. In this case, you can return your purchase for a refund within 14 days upon your receipt.
Returns will be honored any time when notified within 14 days of receipt of your purchase.
Please allow up to four (4) weeks for processing your return and credit from your financial institution.
How can I return an item?
When you want to return an item, you must notify us in writing via e-mail ([email protected]) within the period of 14 days of receipt of your purchase.
Items must be returned in original, undamaged condition and packaging. Therefore, we always recommend to carefully open the shipping box and the original packaging, so you can use it again if necessary to return the order. Please enclose the invoice, which was included with the shipment, along with the return.
Personalized and monogrammed orders cannot be cancelled or returned.
You will receive an email confirmation when we have received the returned goods, and the return processed.
Damaged/faulty or incorrect item/s:
If returning a damaged/faulty or incorrect item please contact us before posting it back to us.
Please note: On no account dispose of a damaged item(s) before contacting us as we will not be able to refund unless you follow our instructions of return and provide us with photographic evidence.